The Role of Digital Narratives in Healthcare Innovation 

In the latest episode of Co-Created, Dr. Daisy Dulay dives into the transformative power of digital storytelling in healthcare. This enlightening discussion uncovers how personal narratives can foster systemic change, enhance provider resilience, and improve patient care. Dr. Dulay's journey began with her own struggles with burnout and the tragic loss of a colleague, which propelled her to champion physician wellness. Through digital storytelling, she addresses the stigma around medical leave and recovery, promoting conversations that challenge the status quo in healthcare. The episode highlights how digital narratives can forge emotional connections, integrating personal and cultural elements to resonate deeply with audiences.

Digital storytelling in healthcare recovery is more than just sharing experiences; it's about creating a platform for systemic change. Dr. Dulay's initiative to use storytelling as a tool for addressing burnout reflects the pressing need for mental health support in the medical community. Her efforts to establish a physician wellness group demonstrate the potential of stories to foster hope and drive broader conversations about recovery and resilience. By sharing her own story of overcoming burnout, Dr. Dulay inspires healthcare professionals to embrace their narratives and use them as catalysts for change.

The therapeutic benefits of digital storytelling extend beyond individual healing. In narrative medicine, these stories create bridges between patients, caregivers, and healthcare providers, fostering understanding and empathy. By incorporating elements like music and visuals, digital stories engage audiences on a deeper level, promoting quality improvements in healthcare. Dr. Dulay emphasizes the importance of storytellers being present when their stories are shared, enriching the dialogue and inspiring actionable change.

The power of digital storytelling lies in its ability to initiate conversations on critical topics like patient safety and systemic burnout factors. Platforms like LinkedIn serve as arenas for ongoing discussions, encouraging audiences to reflect on their narratives and those of their teams. Dr. Daisy Dulay’s emphasis on ending presentations with reflective questions prompts introspection and fosters a culture of openness and support. This approach not only enhances healthcare providers' understanding of patient identities but also promotes a collaborative environment where stories drive progress.


Episode 23 Key Messages

Daisy's Introduction to Storytelling and Its Impact 1:03

Daisy Dulay shares how storytelling from her grandmother in a multi-generational home helped her understand her family's origins and shaped her view on storytelling as a means to motivate and foster understanding across perspectives.

Physician Wellness and Mental Health 2:12

Daisy discusses how the suicide of Kristy’s father, Dr. Dennis Morgan, impacted her and led her to start a physician wellness group focused on healthcare worker well-being, highlighting the importance of addressing mental health in the medical field.

Shame and Compassion in Burnout Recovery 6:00

Daisy opens up about her experience with shame and guilt during her medical leave due to burnout, emphasizing the importance of sharing her story to address shame with compassion and to inspire hope in others recovering from similar experiences.

Impact and Power of Digital Storytelling 13:16

Daisy reflects on the therapeutic process of creating her digital story, how it helped her heal, and the significance of using digital storytelling to foster discussions on physician health and patient safety.

The Role of Digital Storytelling in Quality Improvement 19:53

Daisy and Kristy discuss how digital storytelling can be used to influence quality improvement in healthcare by creating narratives that inspire change beyond just presenting data.


Through her work, Dr. Dulay illustrates how storytelling can revolutionize healthcare. By weaving personal and cultural narratives into medical practice, she creates a space for meaningful dialogue and engagement. Her collaboration with facilitators like Kristy Wolfe exemplifies the power of partnerships in amplifying the impact of digital storytelling. Together, they inspire healthcare professionals to embrace their stories, fostering resilience and promoting systemic change.

As healthcare continues to evolve, the role of digital storytelling in shaping its future becomes increasingly significant. Dr. Dulay's insights highlight the need for ongoing dialogue and reflection, urging healthcare providers to consider the narratives that shape their practice. By embracing storytelling as a tool for change, the healthcare industry can cultivate a culture of wellness and resilience, ultimately improving patient care and provider well-being.

This episode of Co-Created serves as a reminder of the profound impact that stories can have in healthcare. Dr. Daisy DeLay's journey exemplifies the potential of digital narratives to inspire change, foster connections, and promote healing. By sharing her story, she encourages others to do the same, paving the way for a more compassionate and resilient healthcare system.


About our Guest

Daisy Dulay is a cardiologist and mother who promotes storytelling in her work with patient safety, healthcare worker wellness advocacy, and championing quality improvement and EDI.

Linked In: Daisy Dulay
Twitter: 
@heartdocmom


About Co-Created

Co-Created is a podcast that takes you behind the scenes of digital storytelling. On each episode, host Kristy Wolfe dives into conversations with the storytellers and facilitators who bring digital stories to life.

If this particular conversation resonated with you, tell a friend or a colleague about Co-Created or share one of the digital stories we were talking about. You can find the stories here.

Co-Created is presented by Common Language DST, digital storytelling facilitation training for health and wellness changemakers and is supported by the team at Snack Labs.

Common Language DST facilitator trainings are open for registration. Learn more here.

Kristy Wolfe

Kristy is a Level 2 Digital Storytelling Facilitator and has trained with Common Language DST. Her digital storytelling process helps values-based organizations share impactful stories from their communities in a supportive and impactful way. Together, we’ll turn your unique experiences into compelling narratives shown in a memorable digital video format.

https://kristywolfephotography.com/
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